Calibre 100 member spotlight

Paula Harsley, wordsmith: the power behind the right words for your business

Paula Harsley is an experienced communications specialist who helps organisations find the right words to promote their business, explain their services and connect with their audiences.

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Paula Harsley, wordsmith — **Paula Harsley**Wordsmith and communications specialist

20+ yearsIn finance sector communications
13 yearsWith growing businesses
UK wideBased near Chippenham

About Paula

Clear, engaging content with genuine personality

Paula brings internal and external business communications to life, turning the knowledge, personality and passion behind a business into clear, engaging and memorable content.

Her background includes more than 20 years in the finance sector, creating documentation for sales, account management and customer service teams.

She then spent 13 years working with growing businesses across technology, IT, logistics and food procurement. That breadth means she understands organisations quickly and tailors her work to their objectives.

Services

Words that work across your whole business

Paula improves outdated, unclear or ineffective website content, and creates personalised blogs and social posts that keep the genuine voice of the business rather than sounding generic or automated.

Website reviews and copywriting
Blogs and social media posts
Social media content training
Internal communication strategies
Staff newsletters
Press releases and articles
Award submissions
Sales literature
Editing and proofreading

She also supports neurodivergent business owners and employees to communicate their ideas in a way that reflects their knowledge, creativity and authentic personality.

What makes Paula different

She listens first

Paula does not simply produce words to fill a page. She identifies the important messages, commercial benefits and personality behind an organisation, then turns them into content that feels professional, natural and relevant.

Her work has helped businesses improve their websites, strengthen LinkedIn profiles, win awards and support wider SEO activity. Clients describe her as thorough, collaborative, approachable and highly skilled.

Paula is also a supporter of Wiltshire and Bath Air Ambulance through its Business Club.

Get in touch

Contact Paula Harsley

Speak to Paula about finding the right words for your website, your team or your next award entry.